Ngxongo's Applicance Spares and Services
| Business Location: | Township |
| Province | KwaZulu-Natal |
| Branch: | Uthukela |
| Business Start Date: | |
| Busniess Type: | cc |
Business Dynamics and Challenges
Business Activities:
Appliance Repairs and Maintenance
Challenges/Needs:
• Limited visibility of the business's premises hampers both current and prospective clients from locating its premises.
• Lack of branded promotional materials during marketing campaigns.
Intervention Insights and Results
Intervention Details:
The business received help with branding and signage development to enhance visibility to attract current and potential customers.
Outcome Details:
• Improved business visibility resulted in a 121% increase in income from R209,509 to R463,550.
• The net profit of the business grew by 220%, rising from R34,339 to R109,950.
• Previously, the business had two employees, but it ended up hiring five more people to assist with mobile toilet hire and septic tank clearing.
• The net profit of the business grew by 220%, rising from R34,339 to R109,950.
• Previously, the business had two employees, but it ended up hiring five more people to assist with mobile toilet hire and septic tank clearing.
Client Feedback
Client Comments:
“I appreciate the assistance I received from SEDFA; it has helped me think of ways to expand the services I offer. I was able to reinvest in my business and purchase a honey sucker, which is in high demand both in households and in businesses.”
